Anchor orchestrates non-medical benefits for dual-eligible members within existing care management workflows. From a member’s need to a documented service, on one screen.
Care managers activate needs-based benefits in fewer steps, plans match each need to the funding source responsible for it and can prove what was delivered, and members receive the services matched to their needs.
Anchor matches the member against the plan’s criteria and surfaces the benefits to consider. The plan determines eligibility.
Benefits to considerWhich source covers the need first: a Medicare-covered service, the plan’s supplemental benefit, a Medicaid waiver, or a community program.
Covers it firstReferrals to contracted vendors and community programs. Anchor documents every referral, and each vendor’s record is accepted and graded.
Referral and vendor recordMember-level data captured at the point of decision, with the criteria and PBP on record, and retained.
Criteria and PBP on recordCare managers send referrals and confirm services from one screen, within the existing care management workflow. Anchor’s single screen replaces fragmented referral processes, and it shows the latest available cap balance across vendors at referral. No care-management platform integration required to begin.
Anchor recommends; the care manager decides. Anchor does not author criteria, determine eligibility, or enforce caps. Sequencing never withholds a benefit the member qualifies for.
Anchor records which funding source covers each need first and matches each authorization to a delivery record the plan can show at the member level. Each vendor’s own record is accepted and graded against what was referred.
Member-specific determinations carry the benefit criteria, the PBP, the evidence, who decided, and when. Each record is attributed to the member, timestamped, and producible for any member on any date.
A single new need can involve the plan’s supplemental benefit, Medicaid, a waiver, and a community program.
Care managers refer to each one through a separate process, by phone, fax, and email. Caseloads run in the hundreds, and the next call may reach a different care manager.
Care management, finance, and quality read the same member-level record.
Care managers send referrals and confirm services from one screen, replacing manual steps.
Anchor records which funding source covers each need first and matches each authorization to a delivery record the plan can show at the member level.
Members receive needs-based services. The status of every referral sits in one record the plan can read when the member calls.
Anchor documents four outcomes at the member level as the work happens, within the plan’s existing care management workflow.
One record, seven teams that use it: care management, member services, vendor management, quality, compliance and audit, finance and med econ, and product and bid.
Our team walks yours through how referrals, vendor records, and the member record fit alongside your current care management platform, and which vendor integrations, if any, apply.
Anchor orchestrates non-medical benefits for dual-eligible members. Every service is substantiated at the member level.
Request a DemoEffective date: January 1, 2026
Anchor Care, Inc. ("Anchor," "we," "us," or "our") operates anchorcare.ai and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our platform.
We may collect information you provide directly, such as your name, email address, organization, and the content of messages submitted through contact forms. We also collect certain usage data automatically, including IP addresses, browser type, pages visited, and time spent on the site, through standard web analytics tools.
We use the information we collect to respond to inquiries, operate and improve our services, communicate about pilot programs and product updates, and comply with applicable legal obligations. We do not sell your personal information to third parties.
Our platform is designed for use by health plans and their authorized personnel. To the extent any protected health information (PHI) is processed through our platform, it is handled in accordance with applicable HIPAA requirements and the terms of executed Business Associate Agreements.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or contract.
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us through our website.
Anchor Care, Inc. · 5227 N 7th Street, Phoenix, AZ 85014
Last updated: April 2026
Anchor is built for health plans operating in a regulated, high-stakes environment. Our security and compliance posture reflects that responsibility.
Anchor operates as a Business Associate under HIPAA when processing protected health information on behalf of covered entities. We execute Business Associate Agreements (BAAs) with all health plan partners prior to any data exchange. Our systems are designed to support the administrative, physical, and technical safeguards required under the HIPAA Security Rule.
All data transmitted to and from Anchor's systems is encrypted in transit using TLS 1.2 or higher. Data at rest is encrypted using AES-256. Access to production systems is restricted by role-based access controls and multi-factor authentication.
Anchor's infrastructure is hosted on HIPAA-eligible cloud services. We maintain audit logs of system access and regularly review access permissions. Penetration testing and vulnerability assessments are conducted on a scheduled basis.
We maintain a list of subprocessors used in the delivery of our services and update it as our vendor relationships change. Health plan partners may request the current subprocessor list by contacting us directly.
Anchor maintains a documented incident response plan. In the event of a security incident affecting health plan data, we will notify affected partners in accordance with HIPAA Breach Notification Rule requirements and any applicable contractual obligations.
SOC 2 Type I targeted Q2 2026. SOC 2 Type II targeted Q4 2026. HITRUST r2 certification is on our 2027 roadmap. Anchor operates under HIPAA-compliant data handling practices with encryption in transit and at rest, role-based access controls, and annual third-party security review.
For security inquiries or to request a BAA, reach us at security@anchorcare.ai or submit a security or compliance inquiry through our contact form. · Anchor Care, Inc. · 5227 N 7th Street, Phoenix, AZ 85014