Why Anchor

The Evidence Layer Your Plan Is Missing

Anchor is sequencing, ledger, and reporting for non-medical benefit dollars across programs. It is the record your compliance, audit, and CMS reporting functions already assume exists.

A Core Cost and Quality Driver Without Infrastructure

Non-medical benefits are now a core cost and quality driver, but they are not managed like one.

Across Medicare and Medicaid, benefit dollars are fragmented across systems, vendors, and workflows, with limited visibility into what is delivered, what works, or how it impacts CAHPS, Star Ratings, and member experience.

There is no system of record for how this spend is executed or what outcomes it drives.

Anchor is the evidence layer for non-medical benefit execution: the sequencing, ledger, and reporting that turns benefit spend into measurable performance.

The Gap

Spend is distributed across systems that do not connect.

Today:

The result: Plans are accountable for outcomes and cost, without control over how benefit dollars are actually used.

What Anchor Does

Anchor manages how non-medical benefit spend is executed across payers.

Anchor sits between clinical decision-making and benefit delivery, ensuring that approved benefits are sequenced correctly, delivered, and tied to outcomes.

Why This Matters

Anchor is financial and operational infrastructure, not workflow.

Without a system of record:

  • Plans cannot verify how dollars are used

  • Cannot enforce benefit limits consistently

  • Cannot measure impact on utilization or cost

  • Cannot manage this category like other core drivers of spend

With Anchor:

  • Benefit spend is visible, controlled, and measurable

  • Cross-payer execution is verified and traceable

  • Benefit execution is tied to CAHPS, Star Ratings, and quality performance

  • Care managers shift from coordination to clinical care

Quality & Performance

Non-Medical Benefits Drive Star Ratings and Quality Performance

CAHPS scores, medication adherence, access to care, and member experience all influence Star Ratings. Non-medical benefits touch every one of these measures. Without a system to manage how they are delivered and measured, plans leave quality performance on the table.

CAHPS & Member Experience

Timely, coordinated benefit delivery directly shapes how members rate their plan experience in CAHPS surveys.

Star Ratings Performance

Verified delivery of non-medical benefits improves the quality measures that determine Star Rating levels and bonus payments.

Audit Readiness

Evidence tied to every execution event, structured to survive a CMS program audit, an NCQA file review, or a state Medicaid audit.

Anchor connects non-medical benefit delivery to the quality measures that matter, turning unmanaged spend into a measurable performance lever.
The Difference

Anchor is infrastructure, not another point solution.

Most tools in this space focus on a single workflow, such as transportation, meals, or care coordination.

Anchor is different. It is the system of record for non-medical benefit execution, connecting spend to delivery to outcomes across Medicare and Medicaid.

Plans do not need another vendor portal. They need infrastructure that enforces rules, verifies delivery, and measures what actually works across programs, vendors, and benefit types.

The question is not whether to invest in non-medical benefits. It is whether you have the infrastructure to manage that investment.

Improve Quality. Control Spend.
Prove Execution.

Anchor is the evidence layer for non-medical benefit execution across Medicare and Medicaid: sequencing, ledger, and reporting.

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Legal

Privacy Policy

Effective date: January 1, 2026

Anchor Care, Inc. ("Anchor," "we," "us," or "our") operates anchorcare.ai and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our platform.

Information we collect

We may collect information you provide directly – such as your name, email address, organization, and the content of messages submitted through contact forms. We also collect certain usage data automatically, including IP addresses, browser type, pages visited, and time spent on the site, through standard web analytics tools.

How we use your information

We use the information we collect to respond to inquiries, operate and improve our services, communicate about pilot programs and product updates, and comply with applicable legal obligations. We do not sell your personal information to third parties.

Health information

Our platform is designed for use by health plans and their authorized personnel. To the extent any protected health information (PHI) is processed through our platform, it is handled in accordance with applicable HIPAA requirements and the terms of executed Business Associate Agreements.

Data retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or contract.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us through our website.

Contact

Anchor Care, Inc. · 5227 N 7th Street, Phoenix, AZ 85014

Trust & Security

Trust Center

Last updated: January 2026

Anchor is built for health plans operating in a regulated, high-stakes environment. Our security and compliance posture reflects that responsibility.

HIPAA compliance

Anchor operates as a Business Associate under HIPAA when processing protected health information on behalf of covered entities. We execute Business Associate Agreements (BAAs) with all health plan partners prior to any data exchange. Our systems are designed to support the administrative, physical, and technical safeguards required under the HIPAA Security Rule.

Data security

All data transmitted to and from Anchor's systems is encrypted in transit using TLS 1.2 or higher. Data at rest is encrypted using AES-256. Access to production systems is restricted by role-based access controls and multi-factor authentication.

Infrastructure

Anchor's infrastructure is hosted on HIPAA-eligible cloud services. We maintain audit logs of system access and regularly review access permissions. Penetration testing and vulnerability assessments are conducted on a scheduled basis.

Subprocessors

We maintain a list of subprocessors used in the delivery of our services and update it as our vendor relationships change. Health plan partners may request the current subprocessor list by contacting us directly.

Incident response

Anchor maintains a documented incident response plan. In the event of a security incident affecting health plan data, we will notify affected partners in accordance with HIPAA Breach Notification Rule requirements and any applicable contractual obligations.

Contact

For security inquiries or to request a BAA, reach us at security@anchorcare.ai or submit a security or compliance inquiry through our contact form. · Anchor Care, Inc. · 5227 N 7th Street, Phoenix, AZ 85014