PHOENIX, Arizona — August 13, 2026. Anchor Care, Inc. (“Anchor”), the system of record for non-medical benefit execution, today announced that it has been named a Preferred Vendor of the Association for Community Affiliated Plans (ACAP). The designation gives ACAP’s member plans access to Anchor to sequence and route non-medical benefits such as food, transportation, and in-home support, confirm they reached eligible members, and document the result.
ACAP represents 92 member health plans that together cover more than 30 million people enrolled in Medicaid, Medicare, CHIP, and other public programs. Of those, 55 operate Medicare Advantage, Dual-Eligible Special Needs Plans (D-SNPs), or Managed Long-Term Services and Supports (MLTSS), the lines of business where non-medical benefits are most extensive.
Non-medical benefits are among the hardest for a health plan to execute and document. Eligibility rules are opaque, the vendors and services that deliver benefits are fragmented, and what reaches a member often goes unrecorded. Care managers spend meaningful hours per case reconstructing what a member qualifies for, who pays first, and what has already been used.
Referral networks route requests and care management platforms document clinical work, but neither serves as the system of record for whether a specific benefit reached an eligible member and produced a result. Anchor closes that gap. Its platform gives care managers a single view to surface, sequence, route, verify, and document non-medical benefits across Medicare, Medicaid, waiver programs and community services. The health plan sets eligibility policy and retains authority over benefit caps and determinations; Anchor records and executes against those decisions and operates as a first-tier entity to the plan.
“I have spent my career building new ventures at the intersection of impact, technology, and payer infrastructure. Anchor builds on that work, giving health plans one system of record that surfaces the benefits a member qualifies for, sequences them, and verifies delivery across a fragmented vendor and service ecosystem. Plans are being asked to prove more than ever, and being named an ACAP Preferred Vendor lets us bring efficiency, member experience, and compliance together in one platform.” Brenda Schmidt, Founder and CEO of Anchor
“Some of the work our plans do every day to improve members’ lives is subject to ever-rising documentation standards. Addressing non-medical needs in particular is a significant component of the value proposition of Safety Net Health Plans. Anchor’s focus on non-medical benefit execution fits with our plans’ needs, and we look forward to learning from them as a Preferred Vendor.” Margaret A. Murray, CEO of ACAP
The designation comes as federal requirements tighten. The Centers for Medicare & Medicaid Services’ Contract Year 2027 Final Rule requires plans to use published, objective criteria rather than member self-attestation to determine eligibility for Special Supplemental Benefits for the Chronically Ill (SSBCI), and to retain evidence for why each member did or did not qualify. As the documentation bar rises, plans need a system of record for non-medical benefits that can produce that evidence on demand. Because Anchor captures each step as it happens, it produces a version-stamped, audit-ready record as a by-product of benefit execution, giving plans a defensible SSBCI file that meets the CY2027 standard.
For ACAP’s member plans, that means care-manager hours recaptured, benefit spending made measurable against cost of care and Star Ratings, and one governed record that stands up at audit.
About Anchor
Anchor is the system of record for non-medical benefit execution for health plans serving dual-eligible members, starting with D-SNP. Anchor ingests each plan’s eligibility criteria, evaluates them against the member roster using plan-supplied data, documents SSBCI qualification, and surfaces needs-based benefits. It sequences those benefits across Medicare, Medicaid, waivers, and community services, routes each referral to the benefit aggregator or service vendor, verifies delivery through confidence-graded service-delivery verification, and generates audit-ready documentation. Learn more at anchorcare.ai.
About ACAP
The Association for Community Affiliated Plans (ACAP) represents 92 member health plans that collectively serve more than 30 million people enrolled in Medicaid, Medicare, the Children’s Health Insurance Program (CHIP), and other public health coverage programs. Learn more at communityplans.net.
Media Contact
Brenda Schmidt
Anchor Care, Inc.
brenda@anchorcare.ai
602.369.6088
See how Anchor executes and documents non-medical benefits
Anchor is the system of record for non-medical benefit execution. The plan sets eligibility policy and retains determination authority.
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